What People Say

Our clients are often kind enough to share some feedback on our working relationship. Here are a few appreciated remarks.

Claire has supported me on various people management issues for the past 5 years.  What I appreciate the most is that she works with me in a friendly, approachable and supportive way.  She always applies commercial realism to any advice given and empathises fully with any situation whilst still considering the “legal” implications.

Our relationship is one of mutual understanding of both my role and hers and is based on complete trust and confidence which for an HR professional is invaluable.”

Jane Whitehead

General Manager – Human Resources, High Street TV (Group) Limited


“An Employment tribunal has found that I was constructively and unfairly dismissed by my former employer – a Town Council. This, together with an out of court settlement, concluded a very long and emotionally exhausting two years. When a Solicitor had to be involved, I was recommended by my SLCC advisor, to speak to Claire Rolston at CLR Law – and I am so pleased I did.

She represented me for about a year until the conclusion and prepared the case for the Barrister. Her belief in me and support for my case helped me to keep going when I was feeling low. Her attention to detail and accuracy in preparing letters, documents and case files meant that I submitted a professional and balanced case to the Barrister and to the Tribunal. When necessary phone calls and e mails were exchanged out of hours and I always felt she was there for me.

All fixed costs were explained beforehand, so there were no ‘surprises’ financially. She is a tenacious Geordie lass and I would not hesitate to recommend CLR law to anyone looking for an Employment Law specialist.”

S.M., Town Clerk


“I really cannot thank you enough for all of your hard work, expertise and support over the last 3 weeks – without you this would not have happened and I probably wouldn’t have kept my sanity.”

Anon, General Counsel


“Having been introduced to Claire by my financial accountant I recently used her services in a very sensitive disciplinary situation.  I found Claire to be very professional, pragmatic and sensitive. She very quickly gained an understanding of the nuances of the case and gave me sensible easy to follow advice.  She very quickly also gained an understanding of the issues arising specific to our industry (bakery).  I would have no hesitation in using her services again”.

Viv J Parry

Exquisite Handmade Cakes Ltd


“Claire has helped me with a number of legal issues since I started my business. I have worked with employment law issues for a number of years from the HR side and have had a lot of experience dealing with employment law specialists. The unique thing about Claire is that she explains things clearly and without added complications…She takes all the stress out of any employment problem or requirement and the service from CLR Law was excellent. Claire was efficient, easy to work with and I would have no hesitation recommending this Company. A cost effective, efficient and personable service.”

Emma Avhede

Hälsa Workplace Wellbeing


“Claire is consistently supportive when providing advice to me on all aspects of people management. Whilst her advice is compliant, I place the greatest value on the fact that she understands that guidance is not solely based on a “text book” approach. She will discuss and consider options which are commercially aware, realistic and adaptable. This is combined with an up to date knowledge of what is happening currently in the area of employment law and how an issue would be viewed in the eyes of a tribunal. I would have no hesitation in recommending Claire to any potential client”.

Dockroyd Business Solutions


“I have worked with Claire on several projects and she has always provided me with very sound advice. Claire is professional, whilst giving advice that is to the point, easy to understand and accurate. Even at short notice Claire has always been able to help me very promptly and I wouldn’t hesitate to recommend her.”

Julia Turner

Turner Consulting


“Running a small business brings many challenges and when it comes to employment law, I need to be sure that we are up to date and carrying out the correct procedures for my staff. Your help and support has been very important to me and my business over the years and I look forward to working with you in the future.”

David Fairhurst

Brick Products Limited


“I have always found Claire to be an honest and straightforward solicitor – she will tell you what she thinks in a practical way, making sure that she has the best interests of you or the client at the heart of any advice she gives. She has always been prompt and genuinely interested in making sure that you understand exactly what the best options are and I have great faith in her ability to give sound advice.

As a person, I have always found Claire to be approachable and friendly…I would not hesitate in recommending Claire to both companies and employees alike – she will do a great job, whatever the situation.”

Susan Clarkson – Chartered MCIPD

Managing Director

Apollo Consulting


“Claire was extremely professional and efficient. Assisted through a very difficult time and obtained a good result. Would not hesitate in recommending Claire to anyone who requires employment advice.”




“As a small business employing 46 people, we do not have the resources of a HR department to call on and we have relied on Claire twice in the last four years to successfully guide us through the process of defending employee disciplinary actions, due to their unacceptable works behaviours.  On both occasions the advice we received was appropriate to the circumstances, which eventually led us through the minefield of employment law and the successful removal of the problem employees from our employment, without being taken to an employment tribunal!”

Glynn King – Director

Dalesauna Ltd


“I would like to take this opportunity to thank you for your employment law advice and guidance during our company restructure. It was reassuring to have this level of expertise on hand and I would have no hesitation in recommending your services.”

Graham Fairhurst